Ballee
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Ballee

Ballee connects dancers with paying jobs worldwide. Founded in 2023, we combine a job marketplace with professional agency services for ballet artists.

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Privacy Policy

Our privacy policy and how we use your data

Last updated: January 2025

Quick Reference

Data Controller

Ballee

Data Retention

As long as necessary for service provision or as required by law

Your Rights

Access, rectification, erasure, portability, objection, and more (see Section 7)

Contact

Contact form or flow.ballee.app

Table of Contents

  1. Introduction
  2. Information We Collect
  3. How We Use Your Information
  4. Legal Basis for Processing (GDPR)
  5. Data Sharing and Disclosure
  6. Data Storage and Security
  7. Your Rights and Choices
  8. Cookies and Tracking Technologies
  9. International Data Transfers
  10. Data Retention
  11. Children's Privacy
  12. Third-Party Links and Services
  13. Changes to This Privacy Policy
  14. Contact Information
  15. Data Controller Information

1. Introduction

Ballee ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform ("the Platform"), which connects dancers with paying job opportunities worldwide and provides professional agency services for select productions.

Please read this Privacy Policy carefully. By accessing or using the Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, you may not use the Platform.

This Privacy Policy applies to all users of the Platform, including dancers, event organizers, and visitors. It describes our practices regarding personal information collected through the Platform, including our website, mobile applications, and related services.

2. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use the Platform.

2.1 Information You Provide

Account Information: When you create an account, we collect your name, email address, password, and other registration information.

Profile Information: For dancers, we collect extensive information including:

  • Professional background, training, and years of experience
  • Performance videos, photos, and portfolio materials (including headshots, arabesque photos, ballet class videos, classical and modern variations)
  • Skills, specialties, and dance styles
  • Location, geographic availability, and residence address
  • Physical characteristics relevant to casting (height, weight, bust, waist, hips measurements, clothing size, shoe size, pointe shoe details)
  • Social media handles (Instagram, TikTok, Facebook, YouTube)
  • Date of birth and gender
  • Nationalities and languages spoken
  • Identity verification documents (for verification purposes)
  • Contact information (phone number, email)

Event Organizer Information: For event organizers, we collect:

  • Organization name and details
  • Contact information
  • Event descriptions and job postings
  • Payment and billing information

Communication Data: We collect information you provide when you communicate with us or other users through the Platform, including messages, inquiries, and feedback.

Payment Information: For transactions processed through the Platform, we may collect payment information including bank account details (encrypted), PayPal account information, or cryptocurrency payment details. Payment processing is primarily handled by Stripe, a third-party payment processor. We do not store complete payment card details or full bank account numbers in an unencrypted format.

2.2 Automatically Collected Information

When you use the Platform, we automatically collect certain information, including:

  • Usage Data: Information about how you access and use the Platform, including pages visited, features used, time spent, and navigation patterns
  • Device Information: Device type, operating system, browser type, IP address, unique device identifiers, and mobile network information
  • Location Data: General location information derived from your IP address or device settings (with your permission)
  • Log Data: Server logs, including access times, pages viewed, and error information

2.3 Information from Third Parties

We may receive information about you from third-party services, including:

  • Social media platforms (if you connect your account)
  • Payment processors
  • Analytics providers
  • Public databases and professional networks

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Provision: To provide, maintain, and improve the Platform, including facilitating connections between dancers and event organizers
  • Profile Management: To create and manage user profiles, display dancer portfolios, and enable job matching
  • Communication: To send you updates, respond to inquiries, facilitate communication between users, and provide customer support
  • Job Matching: To match dancers with relevant job opportunities based on their profiles, skills, and preferences
  • Agency Services: To provide administrative and representation services for select productions, including contract management and logistics coordination
  • Payment Processing: To process payments, manage billing, and handle financial transactions
  • Platform Improvement: To analyze usage patterns, understand user preferences, and enhance Platform functionality
  • Security: To detect, prevent, and address fraud, security issues, and unauthorized access
  • Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and protect our rights and the rights of users
  • Marketing: To send you promotional materials, newsletters, and information about new features (with your consent, where required)

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal information based on the following legal grounds:

  • Contract Performance: To fulfill our contract with you and provide the Platform services
  • Legitimate Interests: To operate and improve the Platform, ensure security, and prevent fraud
  • Consent: Where you have provided consent for specific processing activities, such as marketing communications
  • Legal Obligations: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

5.1 With Other Users

Your profile information, including videos and portfolio materials, may be visible to other users of the Platform, including event organizers searching for dancers and dancers viewing job opportunities.

5.2 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • Supabase: Our database and authentication provider for secure data storage and user management
  • Stripe: Payment processing for subscriptions and transactions
  • Cloud hosting and storage providers
  • Email and communication services
  • Analytics providers (e.g., Google Analytics, Google Tag Manager)
  • Customer support platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

5.4 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users or others.

5.5 With Your Consent

We may share your information with third parties when you have provided explicit consent for such sharing.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data centers and infrastructure
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your information is stored on servers located in secure data centers. We retain your information for as long as necessary to provide the Platform services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to access your personal information and receive a copy of the data we hold about you in a structured, commonly used, and machine-readable format.

7.2 Rectification

You can update or correct your personal information at any time through your account settings or by contacting us.

7.3 Erasure

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, legitimate business interests).

7.4 Restriction of Processing

You may request that we restrict the processing of your personal information in certain circumstances.

7.5 Objection to Processing

You have the right to object to processing of your personal information based on legitimate interests, and we will cease such processing unless we have compelling legitimate grounds.

7.6 Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.

7.7 Account Deletion

You may delete your account at any time through your account settings or by contacting us. Upon account deletion, we will delete or anonymize your personal information, subject to legal retention requirements.

7.8 Marketing Communications

You can opt out of marketing communications by using the unsubscribe link in our emails or by updating your communication preferences in your account settings.

To exercise these rights, please contact us using the information provided in Section 13. We will respond to your request within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your use of the Platform. Cookies are small text files placed on your device when you visit our website.

8.1 Types of Cookies

Essential Cookies: Required for the Platform to function properly, including authentication and security features.

Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

Analytics Cookies: Help us understand how users interact with the Platform, including page views, feature usage, and navigation patterns. We use services such as Google Analytics and Google Tag Manager for this purpose.

Advertising Cookies: Used to deliver relevant advertisements and measure ad performance (if applicable).

8.2 Cookie Management

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling cookies may limit your ability to use certain features of the Platform.

For more information about our use of cookies, please see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer personal information from the EEA or United Kingdom to other countries, we implement appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure your information receives an adequate level of protection.

By using the Platform, you consent to the transfer of your information to countries outside your country of residence.

10. Data Retention

We retain your personal information for as long as necessary to:

  • Provide the Platform services to you
  • Fulfill the purposes described in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

When we no longer need your information, we will delete or anonymize it, except where we are required to retain it for legal purposes.

If you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, subject to legal retention requirements.

11. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

12. Third-Party Links and Services

The Platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you access.

The Platform may integrate with third-party services, including:

  • Stripe: Payment processing and billing management
  • Supabase: Database, authentication, and cloud storage services
  • Google Analytics and Google Tag Manager: Website analytics and tracking
  • Social media platforms (when you connect your social accounts)
  • Other cloud storage and hosting services

These third-party services have their own privacy policies, and we encourage you to review them.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated Privacy Policy on the Platform
  • Updating the "Last updated" date
  • Sending you an email notification (for significant changes)

Your continued use of the Platform after such changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: Through our contact form at /contact
  • Website: https://flow.ballee.app

If you are located in the EEA or United Kingdom and wish to exercise your data protection rights or have concerns about our data practices, you also have the right to lodge a complaint with your local data protection authority.

15. Data Controller Information

For the purposes of applicable data protection laws, Ballee is the data controller of your personal information. This means we are responsible for determining how your personal information is processed and for what purposes.

If you have questions about our role as data controller or wish to exercise your rights, please contact us using the information provided in Section 14.

By using Ballee, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with this Privacy Policy, you may not use the Platform.