Last updated: January 2025
Ballee
As long as necessary for service provision or as required by law
Access, rectification, erasure, portability, objection, and more (see Section 7)
Ballee ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform ("the Platform"), which connects dancers with paying job opportunities worldwide and provides professional agency services for select productions.
Please read this Privacy Policy carefully. By accessing or using the Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, you may not use the Platform.
This Privacy Policy applies to all users of the Platform, including dancers, event organizers, and visitors. It describes our practices regarding personal information collected through the Platform, including our website, mobile applications, and related services.
We collect information that you provide directly to us, as well as information automatically collected when you use the Platform.
Account Information: When you create an account, we collect your name, email address, password, and other registration information.
Profile Information: For dancers, we collect extensive information including:
Event Organizer Information: For event organizers, we collect:
Communication Data: We collect information you provide when you communicate with us or other users through the Platform, including messages, inquiries, and feedback.
Payment Information: For transactions processed through the Platform, we may collect payment information including bank account details (encrypted), PayPal account information, or cryptocurrency payment details. Payment processing is primarily handled by Stripe, a third-party payment processor. We do not store complete payment card details or full bank account numbers in an unencrypted format.
When you use the Platform, we automatically collect certain information, including:
We may receive information about you from third-party services, including:
We use the information we collect for various purposes, including:
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal information based on the following legal grounds:
We may share your information in the following circumstances:
Your profile information, including videos and portfolio materials, may be visible to other users of the Platform, including event organizers searching for dancers and dancers viewing job opportunities.
We share information with third-party service providers who perform services on our behalf, including:
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users or others.
We may share your information with third parties when you have provided explicit consent for such sharing.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Your information is stored on servers located in secure data centers. We retain your information for as long as necessary to provide the Platform services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
Depending on your location, you may have certain rights regarding your personal information:
You have the right to access your personal information and receive a copy of the data we hold about you in a structured, commonly used, and machine-readable format.
You can update or correct your personal information at any time through your account settings or by contacting us.
You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, legitimate business interests).
You may request that we restrict the processing of your personal information in certain circumstances.
You have the right to object to processing of your personal information based on legitimate interests, and we will cease such processing unless we have compelling legitimate grounds.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
You may delete your account at any time through your account settings or by contacting us. Upon account deletion, we will delete or anonymize your personal information, subject to legal retention requirements.
You can opt out of marketing communications by using the unsubscribe link in our emails or by updating your communication preferences in your account settings.
To exercise these rights, please contact us using the information provided in Section 13. We will respond to your request within the timeframe required by applicable law.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
When we transfer personal information from the EEA or United Kingdom to other countries, we implement appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure your information receives an adequate level of protection.
By using the Platform, you consent to the transfer of your information to countries outside your country of residence.
We retain your personal information for as long as necessary to:
When we no longer need your information, we will delete or anonymize it, except where we are required to retain it for legal purposes.
If you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, subject to legal retention requirements.
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
The Platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you access.
The Platform may integrate with third-party services, including:
These third-party services have their own privacy policies, and we encourage you to review them.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
Your continued use of the Platform after such changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
If you are located in the EEA or United Kingdom and wish to exercise your data protection rights or have concerns about our data practices, you also have the right to lodge a complaint with your local data protection authority.
For the purposes of applicable data protection laws, Ballee is the data controller of your personal information. This means we are responsible for determining how your personal information is processed and for what purposes.
If you have questions about our role as data controller or wish to exercise your rights, please contact us using the information provided in Section 14.
By using Ballee, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with this Privacy Policy, you may not use the Platform.